Thursday, 22 November 2012

1030 Connection Error - VDI-in-a-Box

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Had an issue the other day on VDI-in-a-Box 5.1.1 where remote access was through a CAG 5.04 and i was getting the dreaded 1030 error!

Checked all the usual places to check for a 1030 error.

  • Is the STA generated from the vdiMrg in the CAG.
  • Used an SSL checker to see if the SSL was created correctly.
  • Checked that the vDesktop DHCP range is in the ICA access control list on the CAG.
  • CHecked that the correct ports are opened up on the firewall.
just to name a few.

If you log in to the vdiMgr console and go to advance properties and look under gateways ensure that you have specified the "Internal HDX gateway IP Addresses" which HAS TO point to the internal IP address of the CAG.

A way you can test if you 1030 error is because the "Internal HDX gateway IP Addresses" is wrong is by downloaded and saving the ICA file and seeing if it has been marked with the internal IP address of the vDesktops rather than with the STA.

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