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Friday 20 July 2012

Citrix Licensing Service will not start!!!

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OK I know I've not been working with Citrix as long as some people but this is the first time I've come across this this problem...  For some reason on a customers Citrix environment the Citrix Licensing Service would not start...

you will get an event id something like the following


Faulting application name: lmadmin.exe, version: 11.9.0.0, time stamp: 0x4d6bbff6
Faulting module name: lmadmin.exe, version: 11.9.0.0, time stamp: 0x4d6bbff6
Exception code: 0xc0000005
Fault offset: 0x0005e222
Faulting process id: 0x2a58
Faulting application start time: 0x01cd65da86623391
Faulting application path: C:\Program Files (x86)\Citrix\Licensing\LS\lmadmin.exe
Faulting module path: C:\Program Files (x86)\Citrix\Licensing\LS\lmadmin.exe
Report Id: c469cc23-d1cd-11e1-ab7b-0050568070dc


The client was running License server 11.9.0 Build 11011 and to resolve this issue i had to rename the "C:\Program Files\Citrix\Licensing\LS\conf\concurrent_state.xml" and then start the licensing service again and all works fine.

The issue is resolved in License server 11.10

2 comments:

  1. fixed my similar problem with agilent open lab license server, many thanks!

    ReplyDelete