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Tuesday 21 September 2010

Enabling better PVS Logs

ere how to turn on better logging:

Console log file: “c:\documents and settings\all users\application data\citrix\provisioning server\eeapi.log”
Config file: “c:\program files\citrix\provisioning server console\enterpriseaccess_log.config”

Stream process log file: “c:\documents and settings\all users\application data\citrix\provisioning server\stream.log”
Config file: “c:\program files\citrix\provisioning server\stream_log.config”

Soap server log file: “c:\documents and settings\all users\application data\citrix\provisioning server\soapserver.log”
Config file: “c:\program files\citrix\provisioning server\soapserver_log.config”

MCLI log file: “c:\documents and settings\all users\application data\citrix\provisioning server\mcli.log”
Config file: “c:\program files\citrix\provisioning server\mcli_log.config”

In each case, the .config file controls the level output according to the “level value” entry towards the bottom of the file:




The three levels are ERROR, DEBUG and TRACE with ERROR being the default value installed with the product. DEBUG will be the most useful for diagnosing customer issues. The corresponding service does not require restarting after the log level has been changed.

Get some logs and we can start to troubleshoot.

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